Frequently Asked Questions
How to add a PayPal button?
Category: General questionsWhy are edits not showing on front end?
Category: General questionsWhat is a cached page?
Category: General questionsHow can I clear page cache?
Category: General questionsHow can I create a scrolling banner?
Category: General questionsHow do I add a new item to my menu?
Category: General questionsHow do I add / edit players?
Category: RosterHow do I add / edit events?
Category: ScheduleHow do I add events to the Calendar?
Category: CalendarHow do I setup a mail account?
Category: emailWhat is difference between mail accounts?
Category: emailWhat is a mailing list?
Category: emailShould I resize my photos before uploading them?
Category: Photo and imagesWhat is the best way to upload images or photos?
Category: Photo and imagesHow do I link to a document or image?
Category: Photo and imagesHow do I create a photos page?
Category: Photo and imagesHow do I add a caption to a photo?
Category: Photo and imagesHow can I resize my photos before uploading?
Category: Photo and imagesAre there other Photo options?
Category: Photo and imagesCan I add formating to the event text?
Category: ScheduleCan I add other Event types?
Category: ScheduleHow do I customize the Schedule Columns?
Category: ScheduleWhat are default schedule settings?
Category: ScheduleWhat are default roster settings?
Category: RosterWhat do the roster fields mean?
Category: RosterWhat are event fields?
Category: Schedule
How to add a PayPal button?
#1. Is to create a PayPal account at PayPal.com
#2. Log into PayPal and select the Merchant Services tab at the top of the page.
#3. Select the Buy Now Button under the "Tools for existing PayPal merchants"
#4. Fill in the field that you require and select Create Button.
#5. Then there will be a box with some text in it that you will copy.
#6. Log into your website backend and find the page to add your button too.
#7. Then add new pagecontent and select the option Plain HTML under Special Elements.
#8. Select the HTML tab and past the code your just copied from PayPal into the page and save.
#9. View the page to make sure the button showed up and is in the correct position.
Why are edits not showing on front end?
There could be several reasons for this. You should check to make sure that the Page, or the content element is not 'hidden'.
Some content elements or items added to storage folders will default to have the hide flag set. Go back and verify that this flag is not set.
It could be that the page is cached. This means that a version of the page was created by the front end, and it does not know that you have modified the content for the page.
You can either clear cache in backend. see the FAQ question about how to clear cache.
What is a cached page?
A cached page is a page that is a temporary copy rather than re-fetching or recomputing the original data, so that the average access time is shorter.
By default most of the pages are cached so the users get better response. Pages are usually cached for about 24 hours and the page cache is cleared automatically.
You can set a page to be cached or not cached. In the page properties, in the general section is a flag for "not cached". check this and this page will not be cached.
How can I clear page cache?
You can clear the cache for a specific page in the backend.
- Go to the page you want cleared.
- Go to List view
- Click on the clear cache button -

You must do this for each page you want to clear.
This is normally only needed when you are editing content and want to see the content immediately and the system did not display the content because it was cached.
How can I create a scrolling banner?
On a page, create a HTML content element. In the HTML section add the HTML code below. Change the text in second line to what you want to scroll across the screen.
<center> <marquee style="width:440px;background:silver;color:navy;">
*** replace this row with text you want to scroll ***
</center></marquee>
How do I add a new item to my menu?
Adding a menu item is as easy as adding a page to your website. In your page map in the backend (center section), click on page icon where you want a new page and click new in the popup menu.
By adding the page to your map, the name of the page will now show up in your menu.
How do I add / edit players?
Adding or editing plays is best done from the front end.
- Go to Editor login page, and login using the Front End login box
- Go to the roster page you want to add or edit players
- To Add click "Add new Athlete" at bottom of the athlete list.
- To Edit click the "edit" button next to the athlete
- Fill in some or all the fields.
- Press "save" to save this athlete and stay on this page.
- Press "save new" to save this athlete and go to a page to add a new athlete.
- Press "go back" to exit page without saving any changes.
How do I add / edit events?
Adding or editing events is best done from the front end.
- Go to Editor login page, and login using the Front End login box
- Go to the schedule page you want to add or edit events
- To Add click "Add new Event" at bottom of the event list.
- To Edit click the "edit" button next to the event
- Fill in some or all the fields.
- Clicking on the date will bring up a calender to select the date.
- Press "save" to save this event and bring up a blank page for new event.
- Press "go back" to exit page without saving any changes.
How do I add events to the Calendar?
All events that you enter in the schedule page are automatically added to the calendar. You don't have to do anything special to add events to the calendar.
How do I setup a mail account?
Use the request form and let us know what accounts you want.
By Default we will setup accounts to forward emails to you an address of your choosing. We can have info@yourdomain.com sent to yourname@gmail.com.
If you want a mailbox to login read with a your mail client like outlook or thunderbird, let us know and we can setup that account.
What is difference between mail accounts?
We have 2 email account types. A forwarded account and a mailbox account.
A forwarded account is one that people send to account@yourdomain.com and email is forwarded to you personal account. When you reply to email it would then come from your personal account. A big advantage is that you don't have to check another mailbox.
A mailbox account is an account that is hosted on your website. Email can be sent to account@yourdomain.com and it will be saved on the mail server. The advanatage is that this mail is not mixed with yours and you can reply to others and the return address will be account@yourdomain.com. However, you will have to login and check this inbox for email.
What is a mailing list?
A mailing list is a way to send a single message to a list and have it go to a group of people. Other people can reply back to the list and everyone on the list will get the email.
You can manage the people on the list and have some control over who can send to the list, or see message.
Should I resize my photos before uploading them?
Yes. Images from digital cameras can be very large and can use a lot of your disk space and take a long time to download and display for people visiting your site. It is strongly recommended that you get images to about 150K bytes or less before uploading them.
What is the best way to upload images or photos?
It is strongly recommended that upload all your photos or images into the filelist area. You get to your filelist area in the left hand menu under File.
Once in the filelist area, you should see a folder hierarchy for you file storage. You can create new folders, using the new button, to organize your images, documents, or photos. Then use the upload files button to upload any document or image you want.
Once the files are uploaded, you can then link to them from any content element.
How do I link to a document or image?
Once you have uploaded the document or images into the filelist area, you can link to these documents as many times as you want.
Just go into a content element, select the text, then click the hyperlink button.
- A popup window will display.
- Click the "file" tab.
- Navigate the folder tree to find your file.
- Click the filename to link to that file.
How do I create a photos page?
First upload your photos into the filelist area. If you have a lot you may want to put each event into its own folder in the filelist area.
On the page you want to have a bunch of photos:
- Insert a image or text w/image content element
- in the "images" section There is a empty box that will hold file names.
- Click on the small fill folder near the top right of this box.
- This will bring up a window showing the filelist folders
- navigate the folders to get to the files you want to upload.
- to link several at one time, click the black "+" after the filename.
- if you click the filename it will only select the one file.
- you can link to as many images as you want.
To change other settings
- In the position section you can select the number of columns
- You can set sizes of the files in the width section.
- Add short captions under each photos in the caption section
How do I add a caption to a photo?
You can add captions to photos using the caption box in the image and text w/image content elements.
- Add images to the images sections.
- Each line in the caption section is for each image in the image section
- The order of the captions should match the order of the images in the image section.
- You can reorder images using the up and down arrows next to the image list.
- To redorder captions you need to edit the text to be in the correct order.
How can I resize my photos before uploading?
There are lots of programs that can resize images. Each program is different in the way this can be done. If you plan to do a lot you can get programs that can do an entire directory at one time.
One simple program is Microsoft Office Picture Manager.
- Open the image with MS Office Picture manager
- Near top click on the edit pictures button.
- This opens some menus on the right side.
- click the resize button on the right side menu.
- Click the predefined size and select Web - Small
- This is a good size for most photo uploads.
- Click ok to make changes.
- If you click save it will overwrite the current file.
- If you want to save the original file, click file Save As... and give it a new name.
- Use the new file to upload to your website.
Are there other Photo options?
Yes, you can signup for photo sharing and have your photos stored on a photo sharing site, and integrated into your website.
You can share the photos with others and request prints and other items of these photos. You can set prices for the photos and use it as a fund raising option.
Check out the details on photo sharing.
Can I add formating to the event text?
No, currently these are just generic text boxes. You can not add any formatting, like bold or colors, or any links.
Can I add other Event types?
Yes. Go login the back end and go to the schedule page you want to add events to. Edit the sports plugin. Within the plugin details go to the "schedule settings" tab.
There is a section called "Comma Separated list of Event Types". In the box, enter all the event types you want to use for this schedule page.
The default is Games, Practice, Team Meeting, Fundraiser
To add Scrimmage you would enter Games, Practice, Team Meeting, Fundraiser, Scrimmage.
If your sport has meets instead of games you can chage this to read Meets,Practice, Team Meeting, Fundraiser.
One note: Changing the default list has no effect on events already entered. You can either delete the event, or change the event type for that event.
How do I customize the Schedule Columns?
You can customize the schedule page using the Schedule Settings tab.
- The Schedule Field list allows you to pick the columns you want to show in the list view.
- Select the columns from the "items" box and they will be added to the "selected" list.
- Once in the selected list, you can order them by moving them up and down using the arrow buttons next to the selected box.
- The 'X' icom will delete a field from the selected box.
- The Single event field list works exactly the same, except this is the list of fields shown when you click to view details of a single event.
- The Scheduled field list all is the same as Schedule field list. It is only used if the show events for all teams box is checked.
- The Editable single event list is the list of fields that the front end editor can edit. Is is recommended that this match the single event field list.
What are default schedule settings?
If you don't select any fields then the system will default to a list of fields for each view.
Default field list for
Schedule field : fulldate,time,team,type,opponent,location,score,winloss
Single Event : datetime,location,directions,type,description,opponent,score,winloss,timeofyear
Schedule field list all : fulldate,time,team,type,opponent,location,score,winloss
Editable single event field list : datetime,location,directions,type,description,opponent,score,winloss,timeofyear
Schedule Season : List of seasons, that is, time of year (winter, spring, summer, fall) from which to display.
Default setting includes all seasons.
Show Events in All Seasons : If a value is set in “Schedule Season” this will override that value and display events from all seasons.
Default setting is on.
Show Events in All Teams and Schedule Field List All : If the “Show Events in All Teams” flag is set, then the “Schedule Field List All” is the set of fields that will be displayed. This is useful so that the field “team” can be added, specifying to which team each event belongs.
Default setting for Show Events in All Teams: off.
Comma Separated list of Event Types : This field is the list of allowed event types. If an event is of an event type that is not listed in this field, the plug-in will not modify it.
What are default roster settings?
The default field settings for the Roster settings:
XML Field Definitions : This field effectively adds relevant fields to an athlete record. These relevant fields vary from sport to sport (for instance, position is relevant in soccer, but not in golf), and from team to team (as different teams may want to display different data), so the processing of these fields is considered a display issue, and thus configured in the plugin and not in the team record.
If you want custom columns, please contact us.
Roster Field List : The roster field list is the list of fields from the roster record that the plug-in will display when listing many players and the order to display them.
Default setting:
“mugshot,number,fullname,preferredname,classof,weight,height,dateofbirth”
Roster Custom XML Field List : This lists the XML fields from the definition above that will be displayed when listing many players.
Single Athlete Field List : This is the list of fields to display when a public user is viewing a single athlete’s information.
Default setting: “firstname,lastname,preferredname,classof,weight,height,dateofbirth”
Single Athlete Custom XML Field List
This is the list of custom XML fields to display when a public user is viewing a single athlete’s information. Note: this field is case sensitive.
Default setting: blank
Editable Single Athlete Field List : This is the list of fields that a frontend roster editor can modify.
Default setting: “firstname,lastname,preferredname,classof,weight,height,dateofbirth”
Roster Field List All and Show All Athletes in Sport : These fields work in conjunction. If the “Show All Athletes in Sport” checkbox is checked, the plug-in will display all athletes in the sport, and the “Roster Field List All” field is the list of fields to display in that case.
Default settings for Roster Field List All:
“mugshot,team,number,fullname,preferredname,classof,weight,height,dateofbirth”
Default setting for Show All Athletes in Sport: off
Primary field to sort roster by : This sets the field to use when sorting and displaying the roster list. Default is none.
Direction to sort Primary field : The specifies the direction to sort the primary field. This can be Ascending or Descending. Default is Ascending.
Secondary field to sort roster by : This sets the secondary field to use when sorting and displaying the roster list. Default is none.
Direction to sort Secondary field : The specifies the direction to sort the secondary field. This can be Ascending or Descending. Default is Ascending.
What do the roster fields mean?
The items are the list of fields from the roster record that the plug-in will display when listing many players and the order to display them. Additionally there is a special value for a field that don’t exist but which the plug-in creates. It is “fullname.”
“Fullname” and “mugshot” are special because the plug-in endows them with links to the editing screen if an editor is logged in, or to a single athelete’s information if the user is not logged in (public user). It is highly recommended to include both, but at the very least one or the other.
The full list of fields are:
- firstname - players's first name
- lastname - players's last name
- preferredname - a perferred or nickname for a player
- classof - class or year of player (senior or 2009)
- weight
- height
- dateofbirth
- mugshot - a small mugshot of player for roster list view
- fullshot - a larger photo used in individual page
- team - team in plugin player is linked to
- number - player's uniform number
- fullname - combines preferredname and lastname, if preferredname is blank it will use firstname and lastname.
What are event fields?
The schedule item list is the list of fields, in order, from the event record that the plugin will display when listing many events. Additionally there are special value for fields that don’t exist but which the plug-in creates. They are “fulldate” and “time.”
“Fulldate” displays a readable date. “Time” displays the hour and minute of an event. “Fulldate” is special because the plug-in endows them with links to the editing screen if an editor is logged in.
It is highly recommended to include it in the list, as the frontend editing capabilities will be inaccessible otherwise.
Other useful fields include:
- location - can be used to specify location of event
- directions - can provide directions to event
- type (of event) - selected from event types
- description - event description
- opponent - opponent for event, if applicable.
- score - score or results of event
- winloss - result
- team - team from
- date - day of the event
- timeofyear - spring, winter, fall, summer
If you have a question that is not listed here, then please submit your questions using our feedback form.
